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3. I have sent an email and have got no reply![/FONT]
Not even an automated reply?
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3. I have sent an email and have got no reply![/FONT]
Our Live Chat is now closed, our opening hours are 9am to 7pm Monday to Friday and 10am to 5pm on Saturday and Sunday.
They were acquired by a UK companyHas the support all moved to the UK already, as I can only get english accents on the phone and saxon names on the live chat. Makes a change from Polish and eastern european.
Thats good to hearOn the medium term though, customers will benefit from improved service, excellent phone support 7 days a week, and continued investment in platforms and services
It's not escalation to management, it's a back door into the new owners via the old owner as a gesture of goodwill to valued ex-customers