I pushed a few domains to them and support was spot on. They were selling Irish domain registrations a loss so I took advantage and renewed mine with them. They do renew .IEs on the 25th of the month for some reason, which had me a bit confused. I was a bit worried as one of mine was expiring on the 27th (yesterday) but they renewed with the IEDR on the 26th as the 25th was a Sunday. I can't say about their hosting support, but for domains they were quick, polite and overall fine.