Just a quick question folks!
I was recently commissioned to do some design work for a new client. It was a flash file. They accepted it as workable and asked for banking details which I sent. Pending payment, I would then forward the origional flash file. I had uplaoded the swf animation to my own server space for preview purposes...
A week passed with no word only for me to discover they had taken a screen grab of the flash file and integrated it into their live site. I sent them an email of harsh tone (all dealings with them previously had been unfavourable and disorganised) to which they responded in equal tone. I asked for a billing address for an invoice - which they have not responded to. It is now two weeks that they have used my design property without permission or payment. To be 100% honest, the request for the billing address has only been a few days ago, but the fact still remains they have used my work without permission or payment.
I will admit that my experience has been unfavourable from the outset with this 'company' and a lot of lessons were learnt on my end. Any advise as to how to proceed or anyone experience a similar situation? The fee in question is quite small so it is not so much about collecting on a bad debt - more what rights we have in these cases.
The same company is using stock photos on the same page that are 'preview only' (watermarked) - I assume they have not paid for these also.
Thanks in advance...
I was recently commissioned to do some design work for a new client. It was a flash file. They accepted it as workable and asked for banking details which I sent. Pending payment, I would then forward the origional flash file. I had uplaoded the swf animation to my own server space for preview purposes...
A week passed with no word only for me to discover they had taken a screen grab of the flash file and integrated it into their live site. I sent them an email of harsh tone (all dealings with them previously had been unfavourable and disorganised) to which they responded in equal tone. I asked for a billing address for an invoice - which they have not responded to. It is now two weeks that they have used my design property without permission or payment. To be 100% honest, the request for the billing address has only been a few days ago, but the fact still remains they have used my work without permission or payment.
I will admit that my experience has been unfavourable from the outset with this 'company' and a lot of lessons were learnt on my end. Any advise as to how to proceed or anyone experience a similar situation? The fee in question is quite small so it is not so much about collecting on a bad debt - more what rights we have in these cases.
The same company is using stock photos on the same page that are 'preview only' (watermarked) - I assume they have not paid for these also.
Thanks in advance...