google analytics ate my hamster

[Busarus]

not quite, but when I logged in yesterday to the work account, all site profiles were gone...

i emailed google and got the standard

"Hello,"

Your request for technical support has been received and will be addressed as soon as possible. We thank you for your patience.

"In the meantime, the Google Analytics Help Center provides answers and information on a variety of topics related to Analytics. You can browse or search our articles from the Help Center home page at https://www.google.com/support/analytics "

Thank you for contacting our Technical Support Specialists.

and this morning got

BODY { font-family: Verdana; }
Hi,

Congratulations on your new Google Analytics account! Take a moment now to configure your account so that you get the most out of Google Analytics.

First, get Google Analytics fully operational on your site:
- Install Tracking Code: You will begin to see data in your reports within 24 hours after installing your tracking code.
- Set up goals: See conversion rates for ads, marketing initiatives, and visitor segments.
- Link to AdWords: Monitor your AdWords revenue, conversions, and ROI. Don't have an AdWords account? Sign up here.

Next, consider these advanced features:
- Track Ecommerce: Link ecommerce performance to keywords and marketing campaigns.
- Set up custom filters: Exclude your company's internal traffic from your report data and more.
- Tag your other campaigns: Track conversions on banner ads, email marketing, and other marketing initiatives.

Finally, take action on the data:
- Watch these instructional YouTube videos:
*Learn which reports to look at first and what they mean (9 minute video).
*Get the most out of the Google Analytics interface (8 minute video).
- Create customized email reports: Send regularly scheduled reports to stakeholders within your company.
- Contact a Google Analytics Authorized Consultant: Get fee-based help with installation, analysis and professional services from a partner near you.
- Learn even more from the Google Analytics blog, Help Center, user forums, and Conversion University Videos.



Sincerely,

The Google Analytics Team

so i guess theyre not going to help me

 

[n3tFl0w]

I have a similar issue... I thought my reports and stuff were gone but it was something to do with how they added my google accounts together. Now every time I log in I have to change the account dropdown at the top from some random UA number to the actually accounts that I want to see...

More than likely not the same issue as you but thought i'd throw it out there...

 

[gav240z]

not quite, but when I logged in yesterday to the work account, all site profiles were gone...

i emailed google and got the standard




and this morning got




so i guess theyre not going to help me

Double check that you are signing in with the right account. Also check that you have the right account selected. Top right hand corner drop down labeled My Analytics Account:

If the problem is not either of those. They should reply to your query soon, I'd say the other email was auto-generated with the launch of V3 Analytics features.

 

[gav240z]

I have a similar issue... I thought my reports and stuff were gone but it was something to do with how they added my google accounts together. Now every time I log in I have to change the account dropdown at the top from some random UA number to the actually accounts that I want to see...

More than likely not the same issue as you but thought i'd throw it out there...

Generally the most common issue as to why accounts, appear to ermmm... disappear.

You can delete the other account now, if you go to Analytics settings for that account you should be able to delete it.