Who do you host with?
- Thread starter Cormac
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grandad
Member
Richard
Thanks
Michele
Nah! The thanks go the other way.
Too many people shout if someone does something wrong, but there is a deafening silence when they do something right [or in this case, more than right].
jordanmcclements
New Member
I was with dataflame.co.uk for a couple of years - and there support was AWFUL. You always got fairly quick replies to queries - but the answer was always either 'You are screwed' or 'We have no idea what you are talking about'. I am convinced that all the replies came from a bunch of untrained people in India. They also screwed me on an affiliate program they were doing (I actually sat with a customer and clicked on my affiliate link and got them to fill out their credit card details - and dataflame then (in as rude a manner as was possible) denied that the order had been made through my affiliate link, and more or less accused me of being a liar ). Down time was also not awful - but not great either.
I am now with register1.net - and their support is a million times better, and apart from one time when my site was inaccessible (during which they said it was a fault outside their control with an upstream provider or something) I have been very satisfied with their service, and I get 100GB bandwidth for about 6 pounds sterling a month, and the servers are in the UK so I come up for 'uk' searches in google.co.uk, and you get to have as many 'add on' domains as you want e.g. irishmyspace.com only costs me 6 GBP per annum for the domain name, and it redirects free of charge to irishmyspace.jmcwd.com (although to be SEO friendly it does have to redirect to a subdomain rather than appearing as 'irishmyspace.com' in the address bar of the browser, so it is not really a proper 'add on' domain as such, if this makes sense....) The other snag is I had to sign up for 3 years to get the best price - but I am happy so far....
(At the end of this period - I would of course consider an Irish hosting service....
I am now with register1.net - and their support is a million times better, and apart from one time when my site was inaccessible (during which they said it was a fault outside their control with an upstream provider or something) I have been very satisfied with their service, and I get 100GB bandwidth for about 6 pounds sterling a month, and the servers are in the UK so I come up for 'uk' searches in google.co.uk, and you get to have as many 'add on' domains as you want e.g. irishmyspace.com only costs me 6 GBP per annum for the domain name, and it redirects free of charge to irishmyspace.jmcwd.com (although to be SEO friendly it does have to redirect to a subdomain rather than appearing as 'irishmyspace.com' in the address bar of the browser, so it is not really a proper 'add on' domain as such, if this makes sense....) The other snag is I had to sign up for 3 years to get the best price - but I am happy so far....
(At the end of this period - I would of course consider an Irish hosting service....
That's a bit demented. Why can't they give you proper multi-domain hosting?
jordanmcclements
New Member
Aye - I know... I think they want you to pay another 50 quid a year to get a proper domain - but having said that for the price I can't complain too much...
Sparks
New Member
Hetzner questions
Seriously, I'm talking about a site for a national governing body for an olympic sport, so do they tend to drop off the net once a week, once a month, once in a blue moon, what?
I'm looking to increase diskspace for a site pretty seriously (into the gigabyte range for photos, results and pressroom archives) and hetzner's price and specs look very tempting - but - how often do their machines die and do the support people have sufficiently good english that I could get them to physically kick the box when needed?
You mean installing a DNS server on your box? Surely once the initial update cycle has propagated through the net, that's it, problem over, right?
Exactly how critical a site could they host?
Seriously, I'm talking about a site for a national governing body for an olympic sport, so do they tend to drop off the net once a week, once a month, once in a blue moon, what?
Not an idea; I've never talked to their support.
The one I use is a caching DNS server, yes. DNS doesn't quite work like that; DNS servers don't get a copy of every hostname on the internet. They find names out as necessary.
http://en.wikipedia.org/wiki/DNS#How_the_DNS_works_in_theory
Exactly how critical a site could they host?
Seriously, I'm talking about a site for a national governing body for an olympic sport, so do they tend to drop off the net once a week, once a month, once in a blue moon, what?
I haven't had any trouble so far.
jordanmcclements
New Member
Originally Posted by Cormac
I knew you would get a kick from that. Try opening a support ticket, class.
OMFG HA HA HA HA
I second and third that!
Sparks
New Member
Ah. Bother. Anyone else done this?
So you're using someone else for the DNS service then?
(Excuse the newbie questions - I've been working with linux for a decade from writing kernel drivers to sysadmin to web monkeying, but I've never had to mess with bind all that much before).
But you've heard accounts of trouble? I'm just trying to see where the "don't use this for mission-critical stuff" comment is coming from.
(Thanks for the answers, by the way)
They'd already be off my list of potential hosts based on the info given so far. Why take any such risks when you are paying for the service?
Sparks
New Member
160Gb of space and complete root access to the box (meaning my own tools, whatever apps we want, custom code, the lot) all for €600 a year.They'd already be off my list of potential hosts based on the info given so far. Why take any such risks when you are paying for the service?
When the total budget of the NGB comes to less than ten grand per year for everything, that's a bloody tempting package.
Maybe when we're bigger, we can insist on 100% uptime, failover servers, and all the standard stuff you see in commercial sites, but right now, we're at about the level of a club.
You should host it with an Irish company. If it matters you want to be able to get someone on the phone and the issue resolved quickly.
What you save with a cheap solution you'll lose very quickly if there are issues
Sparks
New Member
It's €2400 a year for the basic hosting365 server, and that's half the disk space. Mind you, their personal linux plan would be ideal - well, not ideal, but for the price (€40 per annum), close enough for my purposes - but they don't give you full access to the box (not that I can blame them for that, but it is a pretty major thing on my desired features list). If we could afford to buy our own server and just have hosting365 colocate it, you're looking at maybe €1200 a year, plus the cost of the server. No way we can afford that.
Sorry to pick hosting365 as an example, but I just snagged the first one that came to mind.
davidbehan
New Member
I'm sure Michele could do you a good deal!
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